Customer Service Expert

2 weeks ago


Canvey Island, Essex, United Kingdom NEXT Full time
The Role:
We're looking for a talented and enthusiastic individual to join our sales team as a Sales Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our products, and working closely with colleagues to achieve sales targets.

Responsibilities:
* Deliver outstanding customer service, responding to customer queries and resolving any issues efficiently
* Maintain a high level of product knowledge, ensuring that customers have the best possible shopping experience
* Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction
* Take control of your own development, identifying areas for improvement and taking steps to address them

Requirements:
* A great communicator who's always looking for ways to help
* Friendly, calm, and efficient - even on your busiest days
* Excited about the challenge of a varied and fast-paced job
* Flexible, supportive, and always ready to go the extra mile

Our Benefits:
* Competitive hourly rate (£9.50-£11.00) depending on experience
* Opportunities for career progression and professional development
* A fun and supportive work environment
* A range of benefits, including recognition and rewards, discounts, and health and wellbeing services

What You'll Get:
* Recognition and rewards for doing a great job and achieving great results
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products
* 10% off most partner brands & up to 15% off Branded Beauty
* 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work
* Early VIP access to sale stock
* Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
* Access to fantastic discounts at our Staff Shops
* Sharesave scheme
* Access a digital GP and other free health and wellbeing services
* Life assurance
* You can register for a discounted health plan for you and your family
* Financial Wellbeing - Save, track and enhance your financial wellbeing
* Apprenticeship - Earn, learn and gain a qualification (England stores only)
* Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
* Support Networks - Access to Network Groups to empower and celebrate each other
* Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Pay: £9.50-£11.00 per hour, depending on experience.

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