Customer Service Professional for Squire's Garden Centres

2 weeks ago


Woking, Surrey, United Kingdom Squire's Garden Centres Full time

Squire's Garden Centres is a leading retail destination for gardening enthusiasts, offering a vast range of products and services to enhance outdoor spaces. As a Customer Service Professional, you will play a vital role in ensuring that our customers receive exceptional support and guidance throughout their shopping journey.

The estimated salary for this position is £22,000 - £25,000 per annum, depending on experience. This competitive remuneration package reflects the importance of customer service in delivering outstanding results and driving business growth.

Key Responsibilities:
  • Provide professional assistance to customers, responding to queries and concerns with empathy and expertise
  • Maintain high standards of knowledge about our products, promoting relevant solutions to meet customers' needs
  • Contribute to a positive store environment, fostering a culture of excellence and teamwork among colleagues

In addition to your core responsibilities, you will also have opportunities to develop new skills and take on additional challenges, such as participating in training programs or leading initiatives to improve customer satisfaction.

Requirements:
  • A friendly and approachable manner, with excellent communication and interpersonal skills
  • A strong passion for customer service, with a commitment to delivering exceptional experiences
  • A willingness to learn and adapt to new situations, with a flexible and proactive mindset

We offer a comprehensive benefits package, including employee discounts, holiday entitlement, and a bonus scheme. Additional perks include a pension plan, attendance rewards, and learning opportunities, designed to support your personal and professional growth.



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