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Operational Resilience Specialist

2 months ago

Basingstoke, Hampshire, United Kingdom SNG Formerly Sovereign Housing Association Full time
About the Role

We are seeking an experienced Operational Resilience Specialist to join our team at SNG Formerly Sovereign Housing Association. As an integral part of our organisation, you will play a key role in establishing a resilient environment that aligns with our strategic objectives and operational needs.

Key Responsibilities
  • Design and implement robust incident management and business continuity frameworks that support operational resilience.
  • Ensure operational resilience aligns with our Enterprise Control framework.
  • Lead the development and execution of incident management processes, ensuring an efficient business response to any disruptions and defining clear roles and responsibilities in these events.
  • Collaborate with key stakeholders to integrate resilience strategies across our process landscape, ensuring resilience and continuity plans support and enhance the internal control environment.
  • Develop and deliver training programs and workshops focused on incident management and business continuity, and their role in organisational resilience.
  • Establish the means to test and evaluate the effectiveness of operational resilience frameworks.
Requirements
  • Demonstrable experience in a similar role within incident management and business continuity, ideally within a large or complex organisation.
  • Proven experience in developing and implementing operational resilience frameworks.
  • Experience leading incident management processes, including post-incident reviews to identify learnings.
  • Strong organisational skills and a proven ability to implement solutions, translating frameworks into altered business practices.
  • Excellent communication and stakeholder engagement skills, with the ability to advise and influence where required.
  • Experience of developing training and facilitating workshops focused on incident management and business continuity.
  • Familiarity with relevant legal and regulatory requirements in the housing or social services sector would be beneficial.
What We Offer
  • £450 flex-pot annual, discounted shopping & cycling scheme.
  • 25 days holiday + Bank Holidays (with an extra day every year up to 30 days).
  • Company pension scheme matched up to 12%, life cover at 4x salary.
  • Flexible working - we're committed to giving people flexibility as widely as possible.
  • Options for private medical insurance, dental insurance and critical illness cover.
  • Access to a 24/7 virtual GP service and a range of well-being discounts.
About Us

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign Network Group. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join SNG as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters