Customer Service Representative

1 month ago


Enfield Town, Greater London, United Kingdom NEXT Full time

At NEXT, we're looking for a talented Sales Team Member to join our fast-paced store team. As a key member of our sales floor, you'll be responsible for delivering outstanding customer service and driving sales growth.

About the Role

To succeed in this role, you'll need to possess excellent communication skills, a passion for our products, and a willingness to work collaboratively with your colleagues. You'll be working in all areas of the store, including sales floors, stockrooms, and processing deliveries.

Key Responsibilities
  • Deliver fast and friendly service to customers, helping them find the perfect products
  • Share your knowledge and passion about our amazing products
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries
  • Take control of your own development and growth within the company
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £9.50 per hour, flexible working options, and opportunities for career progression and professional development. You'll also enjoy a range of benefits, including:

  • A discount on all purchases made in-store
  • A contributory pension scheme
  • Access to training and development programs
  • A fun and supportive work environment
About You

We're looking for someone who is:

  • A great communicator with excellent people skills
  • Friendly, calm, and efficient, even in busy situations
  • Excited about the challenge of a varied and fast-paced job
  • Flexible, supportive, and always willing to go the extra mile

Please note that successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not eligible for sponsorship under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship.

As part of your application, you'll be required to complete an online assessment, which will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review your application and invite suitable candidates to attend an initial interview.



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