IT Endpoint Systems Engineer
2 days ago
About the Role:
New Balance is seeking an experienced Endpoint Systems Engineer to join our dynamic team in Warrington, EMEA Head office.
The ideal candidate will have in-depth knowledge and hands-on experience in handling endpoint systems, including MDM (Intune and Jamf), Zscaler, Microsoft Teams administration, Autopilot, SCCM, and Audio Visual systems.
As an Endpoint Systems Engineer, you will play a crucial role in ensuring the stability, security, and optimal performance of our organisation's endpoint infrastructure.
Key Responsibilities:
- Design, implement, and maintain endpoint management solutions on mobile device management platforms for corporate and retail environments.
- Lead localised Zscaler policies for remote access and internet security.
- EMEA Microsoft Teams management, ensuring seamless integration, user provisioning, and troubleshooting with global teams.
- Develop existing Autopilot solution to streamline device provisioning and deployment.
- Administer SCCM (System Centre Configuration Manager) for software distribution, patch management, and endpoint compliance.
- Work with our AV partner to deploy and manage Audio Visual (AV) systems, including conferencing equipment and digital displays across the region.
- Develop and maintain documentation, policies, and procedures related to endpoint systems management.
- Provide technical support and troubleshooting assistance to end-users, addressing endpoint-related issues promptly and effectively.
- Stay abreast of industry trends, best practices, and emerging technologies in endpoint management to enhance the organisation's infrastructure and security posture.
Requirements for Success:
- Proven experience as an Endpoint Systems Engineer or similar role, with a focus on MDM (Intune, and Jamf).
- Strong proficiency in managing endpoint systems, including Zscaler, Microsoft Teams, Outlook, Autopilot, SCCM, and Audio Visual technology.
- Hands-on experience with device provisioning, configuration, and troubleshooting across multiple platforms (Windows, macOS, iOS, Android).
- Solid understanding of networking principles, security protocols, and endpoint security best practices.
- Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
- Ability to adapt quickly to changing priorities and to manage time, multiple tasks, and deadlines effectively.
- Strong problem-solving skills and attention to detail.
- Self-motivated, ability to work as part of a team or alone.
- Continuous improvement mentality.
- Experience working within an agile environment is desirable.
- Travel across EMEA would be expected in this role.
Benefits:
- Discretionary Bonus Opportunity
- Private Medical Insurance
- Dental Scheme
- Pension Scheme
- Flexible Working Hours
- Hybrid working (3 days on-site)
- 25 days Annual Leave per year
- Life Insurance
- On Site Gym
- Employee Discount
- Employee Referral Scheme
- Volunteering Opportunities via NB GivesBack
- Learning & Development Opportunities
- Flexibility to Work from Anywhere for up to four weeks per year
- Travel Assistance and Insurance when working abroad
- Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
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