Facilities Operations Associate

2 weeks ago


Dalkeith, Midlothian, United Kingdom Mount Royal Hotel Edinburgh Full time
Job Description

We are seeking a skilled Facilities Operations Associate to join our team at the Mount Royal Hotel Edinburgh. This is an exciting opportunity for a motivated individual to work in a fast-paced environment, providing exceptional service to our guests.

About Us:

Situated on iconic Princes Street, the Mount Royal Hotel Edinburgh boasts an unbeatable location in the heart of Scotland's vibrant capital. Our hotel offers easy access to must-see landmarks such as Edinburgh Castle and the Royal Mile.

Responsibilities:

  • Implement all policies, standards, and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention, and other Safety Programs.
  • Respond to job log system registered works and complete all jobs assigned within the targeted timescale.
  • Monitor engineering stock levels and log shift activities on a regular basis, communicating appropriately when needed.
  • Report any hazards or defects to senior management.
  • Process handover in line with Company guidelines.
  • Carry out general painting, tiling, and all reasonable duties as directed.
  • Accurately record all necessary plant information in the appropriate logs and bring any defects to the attention of the Maintenance Manager.
  • Deal with guest requests in a timely and efficient manner, communicating with other departments when necessary.

Requirements:

  • A passion for delivering exceptional service excellence.
  • An ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • A high level of integrity and professionalism.

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package.


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