CRM Systems Specialist

3 weeks ago

London, Greater London, United Kingdom ClearScore Full time
Job Title: CRM Systems Specialist

Job Summary:

We are seeking a highly skilled CRM Systems Specialist to join our team at ClearScore. As a CRM Systems Specialist, you will be responsible for developing and implementing compelling cross-channel engagement strategies that bring to life our proposition and product experience to increase usage, adoption, and monetization globally.

Key Responsibilities:

* Develop and implement insight-led, actionable, and scalable CRM content that activates users, drives repeat behavior, and grows loyalty.

* Define user segmentation, size opportunities, prioritize initiatives, and implement flows and campaigns that will drive incremental growth and deliver against our KPIs.

* Be a data and CRM champion, leading the development, planning, and delivery of new enhancements with the current CRM and surrounding tech stack.

* Challenge current ways of working to improve performance and increase efficiencies.

* Ensure adherence to data compliance, security, and GDPR best practices for data governance, storage, processing, etc.

Requirements:

* Proven experience in an engagement marketing function in a B2C digital business.

* Experience in leading cross-functional retention and engagement projects independently.

* Excellent analytical skills and a proven track record of turning data into actionable insights for improving engagement and retention KPIs.

* Organized and critical thinker with the ability to thrive and multitask in a fast-paced environment.

* Exceptional communication and collaboration skills.

* Strong and divergent creative mind who constantly keeps an eye on trends and inspiration in the market.

What We Offer:

* A dynamic and fast-paced work environment.

* Opportunities for professional growth and development.

* A competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced CRM Systems Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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