Housekeeping Team Lead

5 days ago


Metropolitan Borough of Solihull, United Kingdom Spire Healthcare Full time

We are seeking a highly motivated and organized individual to fill the role of Housekeeping Team Lead at Spire Healthcare. As a key member of the hotel services team, you will be responsible for ensuring that high standards of cleanliness and customer service are maintained.

About the Role

The successful candidate will have previous experience in housekeeping or a related field, excellent communication skills, and a customer service-focused approach. They will also be able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.

Key Responsibilities:
  • Team Support: Assist in managing sickness, absences, and rotas effectively.
  • Training and Development: Develop the skills of housekeeping staff and ensure they are adequately trained.
  • Cleaning Standards: Maintain high standards of cleanliness throughout the hospital.
  • Customer Service: Deal with customer complaints efficiently and provide exceptional customer service.
Requirements:
  • Previous experience in housekeeping or a related field.
  • Excellent communication skills.
  • A customer service-focused approach.
Benefits:
  • A competitive salary of £30,000 - £40,000 per annum, plus benefits including 35 days annual leave, employer and employee contributory pension, and 'Spire for you' reward platform.
  • Opportunities for career development and growth within the organization.


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