Frontline Service Delivery Expert

2 days ago


Birmingham, Birmingham, United Kingdom CV-Library Full time

CV-Library is looking for a Frontline Service Delivery Expert to join our growing team. As the primary point of contact for our customers, you will play a vital role in delivering exceptional customer service and support.

What We Offer
  • A competitive hourly rate of £12-15 based on your location in Birmingham, West Midlands.
  • The opportunity to work in a hybrid setting that balances flexibility and productivity.
  • A comprehensive pension scheme to secure your financial future.
  • Convenient free on-site parking for easy commutes.
  • A dynamic and inclusive workplace culture that supports your growth and well-being.

In this role, you will handle customer inquiries, provide solutions to their issues, and maintain accurate records of customer interactions. If you have a positive attitude, excellent communication skills, and a passion for delivering outstanding customer service, we encourage you to apply.

Key Requirements:
  1. Excellent verbal and written communication skills.
  2. A proven ability to provide empathetic and effective customer support.
  3. Strong problem-solving skills and attention to detail.
  4. The capacity to work collaboratively as part of a team.

Estimated Salary: £13.20-16.00 per hour



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