IT Operations Specialist
2 days ago
As an IT Operations Specialist, you'll be responsible for providing operational support and ensuring a stable and reliable environment in the Gloucester area. Roke is a leading technology and engineering company with clients spanning National Security, Defence, and Industry 4.0.
Key Responsibilities
- Provide operational support, including incident resolution, change implementation, and maintenance activities
- Implement approved technical requests from end customers
- Develop and implement improvements to operational and reference platform environments
- Implement automation to improve productivity and reduce human error
- Produce clear and concise documentation
- Support the Tech Lead with active management of environments and escalate any risks
- Proactively monitor potential issues
- Support stakeholder management, service reporting, and reviews with Roke SDM and customer stakeholders
- Embrace and adapt ITIL4 practices for agile platform operation delivery and operations environment
- Proven experience managing IT operations in complex, fast-paced, highly regulated environments
- Experience with VMWare Suite, Windows System Administration, Linux System Administration, Backup solutions, Docker, Kubernetes, and Nagios
- Awareness of Networking Technologies and Cyber Security principles
- Excellent communication and interpersonal skills
- Familiarity with the ITIL framework and DevOps practices
We offer a competitive salary of £55,000 per annum, private medical insurance, annual leave, and Chemring Share Save plan.
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