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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and organized Customer Service Representative to join our team at Purely Recruitment Solutions. As a key member of our operations team, you will be responsible for ensuring that service administration duties are controlled and processed to a high standard, resulting in excellent customer satisfaction.
Key Responsibilities:
- Manage service administration duties, including planning of schedule servicing, tachos, and MOT bookings
- Process job creation, obtain and update order numbers, and create night boards
- Liaise with workshop control to notify of work arriving and waiting to be commenced
- Process retail invoice costing and maintain accurate records
Requirements:
- Excellent telephone manner and computer skills
- Experience in the automotive industry is essential
- Pro-active, take pride in work, and a willingness to learn and engage with training
- Interest in pursuing a career within the industry
What We Offer:
- Full training will be provided
- Opportunity to work with a dynamic and growing company
- Chance to develop your skills and career in the automotive industry