Luxury Nighttime Operations Director

6 days ago


Belfast, United Kingdom CPL Full time
Nights Manager Role Overview

The CPL team is seeking an experienced Nights Manager to lead the opening of one of Belfast's most exciting new luxury destinations. This is a unique opportunity to redefine overnight service and ensure every guest enjoys a seamless, safe, and unforgettable stay at The Moxy Hotel Belfast, part of the prestigious MHL Hotel Collection.

In this role, you will have overall responsibility for guests' comfort and security during quiet hours. You'll oversee the completion of daily procedures, ensure a high standard of service, and lead the night team in delivering exceptional hospitality.

Key Responsibilities:
  • End of Day Operations: Accurately complete end-of-day procedures and reports, ensuring efficiency and attention to detail.
  • Guest Experience: Maintain a warm and professional overnight service, exceeding guest expectations through continuous attention to detail and customer focus.
  • Property Security: Safeguard the property and its guests by managing overnight security procedures.
  • Team Leadership: Oversee Reception and In-Room services, ensuring a smooth operation throughout the night.
  • Service Excellence: Uphold the highest levels of service and hospitality, ensuring every guest feels valued and cared for.

What We Offer:
  • A competitive salary of £45,000 per annum.
  • A comprehensive benefits package.
  • Opportunities for growth within the MHL Hotel Collection.
  • A supportive and inspiring work environment in Belfast's newest luxury destination.
  • The chance to be part of an innovative, guest-focused team.


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