Support Specialist

1 month ago


Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is seeking a highly skilled Support Specialist to join our team in Stroud, United Kingdom. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, handling incoming calls, emails, and chat queries, and resolving issues efficiently.

Key Responsibilities:

  • Provide accurate information to customers regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Work closely with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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