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Network Operations Engineer
2 months ago
We are seeking a highly skilled Network Operations Engineer to join our dynamic team at In Technology Group Ltd. As a key member of our IT support team, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks.
Key Responsibilities- Monitor and maintain network infrastructure to ensure optimal performance.
- Troubleshoot and resolve complex technical issues, escalating to senior support when necessary.
- Conduct regular system and network health checks.
- Collaborate with the IT support team to provide efficient and effective resolutions.
- Perform network upgrades and maintenance activities as required.
- Document technical issues and resolutions accurately and comprehensively.
- Provide remote and on-site support to clients as needed.
- Proven experience as a Network Operations Engineer or in a similar role.
- Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN.
- Proficiency in network monitoring tools and technologies.
- Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
- Familiarity with various operating systems, including Windows, Linux, and MacOS.
- Understanding of cybersecurity principles and best practices.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Competitive salary with performance-based incentives.
- Hybrid working opportunities.
- Comprehensive health and dental insurance plans.
- Professional development opportunities and support for certification.
- Generous holiday allowance and flexible working hours.
- A positive and collaborative work environment.
- Opportunities for career advancement within the company.
