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Network Operations Specialist
4 weeks ago
Location: Remote
Job Type: Full-Time
Salary: £40,000 - £50,000+ DOE
About UsWe are a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors.
Job SummaryWe are seeking a highly skilled 2nd Line NOC Engineer to join our team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks.
Key Responsibilities- Monitor and maintain network infrastructure to ensure optimal performance.
- Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary.
- Conduct regular system and network health checks.
- Collaborate with the 1st line support team to provide efficient and effective resolutions.
- Perform network upgrades and maintenance activities as required.
- Assist in the development and implementation of network policies and procedures.
- Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN.
- Proficiency in network monitoring tools and technologies.
- Familiarity with various operating systems, including Windows, Linux, and MacOS.
- Understanding of cybersecurity principles and best practices.
- Competitive salary with performance-based incentives.
- Hybrid working opportunities.
- Comprehensive health and dental insurance plans.
- Professional development opportunities and support for certification.
- Generous holiday allowance and flexible working hours.
- Opportunities for career advancement within the company.
If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you.