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Tesco Colleague

4 weeks ago

Truro, Cornwall, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Tesco Colleague in our Truro Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, enhancing the customer experience and promoting our brand.
  • Be proactive in identifying opportunities to improve customer satisfaction and store performance.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (minimum 12) if desired.
  • Access to free wellbeing services, including resources to support mental health and wellbeing.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks, providing a space for colleagues to come together from a range of backgrounds.

Requirements

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Initiative and decision-making skills, making choices that are right for our customers.
  • Excellent communication and teamwork skills, working collaboratively with colleagues to achieve store goals.