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Corporate Receptionist

2 months ago

Derby, Derby, United Kingdom JLL Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Corporate Receptionist to provide exceptional front of house experience for our clients and employees. As the primary interface between internal operations and clients, you will be responsible for creating a welcoming and professional environment.

Key Responsibilities:

  • Client Services:
    • Greet and assist clients, new hires, and visitors, directing them to the appropriate staff member.
    • Receive, direct, and relay telephone, email, and other queries.
    • Administer parking spaces for visitors and employees.
    • Arrange taxis for client staff and visitors as requested.
    • Book onsite meeting rooms and hospitality according to client requests and site procedures.
  • HSE, Security & Quality:
    • Liaise with site managing agent and site security.
    • Complete inductions for HS&E.
    • Demonstrate a high level of security awareness, knowledge of emergency evacuation procedures, and general Health & Safety.
    • Issue ID and access badges for new hires, vendors, and visitors, maintaining records.
    • Monitor and maintain office and badge consumables within agreed stock levels.
    • Maintain the security sign-in book.
    • Carry out site induction for new starters and act as the first line of support for concerns raised.
    • Understand and actively support JLL's Quality Management program.

Requirements:

Customer Service:
  • Strong stakeholder management and relationship building skills.
  • Continuous engagement and communication skills.
  • Ability to proactively support the needs of staff, clients, and business partners.
  • Ability to proactively resolve queries and issues.
Education and Experience:
  • Relevant experience in a similar role or industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

What We Offer:

JLL is a leading global provider of real estate and investment management services. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.