Email Campaign Operations Executive

1 day ago


Cheltenham, Gloucestershire, United Kingdom Superdry careers Full time
About the Job

Superdry careers is looking for a CRM and Data Management Specialist to join our team. As a key member of our CRM team, you will play a critical role in delivering customer communications through various channels.

The successful candidate will be responsible for supporting the CRM team to deliver customer communications through email, SMS, direct mail, and push notifications. You will also write creative content for email campaigns, upload and test all emails, proofread, check URLs, email formatting, and send for sign off.

Key Responsibilities
  • Support the CRM team to deliver customer communications through various channels.
  • Write creative content for email campaigns that engage and convert customers.
  • Upload and test all emails, ensuring they are error-free and meet brand standards.
  • Assist with email newsletter planning, ensuring timely and effective delivery.

As a CRM and Data Management Specialist, you will work closely with the trading and brand teams to create briefs for the design team, from product selection to imagery and copy. You will also monitor competitor activities and share insights with the broader marketing and creative teams to inform marketing strategies.

Requirements
  • Possess strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Have experience using ESPs/CDPs to build and test email marketing campaigns.
  • Be comfortable working with numbers and turning data into actionable insights.
What We Offer
  • A competitive salary of £26,000 - £31,000 per annum, depending on experience.
  • 25 days annual leave, plus bank holidays, and a holiday buying scheme.
  • An additional day off to celebrate your Birthday.
  • Enhanced maternity, paternity, and adoption leave policies.
  • Company Pension scheme and Life Assurance policy.
  • A big staff discount – 50% off in-store and online purchases.
  • Flexible working hours between 10am – 4pm to achieve a better work-life balance.
  • Access to onsite parking and electrical car parking points.
  • A range of learning and development materials to help you grow with us.
  • A global employee assistance plan available anytime.
  • Access to a Cycle To Work Scheme and Car contract hire/purchase scheme.


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