Operations Director
3 weeks ago
At Dobbies, we're seeking an experienced Operations Manager to join our team. As a key member of our senior management team, you'll play a vital role in delivering exceptional customer experiences across our stores.
Key Responsibilities:
- Oversee store operations to maximize profitable sales and growth
- Lead the creation of a great place to work for everyone, while allowing team members to develop within Dobbies
- Spark team passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
- Work closely with central support teams to maintain excellent communication and improve our business
- Ensure all health & safety regulations are carried out across the store, while caring for employee and customer welfare
- Take the lead in ensuring audit controls are in place, maintaining company best practice, and coaching the team on good governance
- Monitor and maintain full stock management process across the store, from goods in to strong visual merchandising
- Act as deputy to the General Manager in their absence
- As a member of the senior management team, you'll also have duty manager responsibilities, including key holder duties
About Us:
At Dobbies, we're proud to have a history dating back to 1865. Founded by James Dibble, we're the UK's largest garden centre retailer, with 3,800 colleagues and 77 stores, including six Little Dobbies, and a Central Support Office near Edinburgh.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners, and services. We have something for every season, occasion, and style of garden, outside and in.
Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We're committed to being a great place to work. We're one team, and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
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