IT Infrastructure Specialist

3 days ago


Bolton, Bolton, United Kingdom Intercity Technology Full time

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services. Our vision is to be the best technology partner to work for and with.

We are looking for a Cybersecurity Engineer to join our team based in ISOC (Intercity's Secure Operations Centre). As a Cybersecurity Engineer, you will provide second line support in the ISOC and ensure the continuous smooth operation of the network service. The hours of work are on a rota basis that covers 24x7x365.

Job Description:
  1. You will be responsible for remote support and identifying issues affecting customers' systems and services, followed by performing a 2nd line diagnosis with a view to resolution.
  2. You will work without continuous supervision and provide professional support services to Intercity customers.
  3. You will self-educate and attain industry-standard IT accreditation.
  4. You will make recommendations on improvements to Intercity services and service quality.

The ideal candidate will have a minimum of one year's experience providing security solutions in a technical support role, CCNA or equivalent, familiarity with primary networking equipment function, and an IT degree is desirable but not essential.

We offer:

  1. A salary range of £35,000 - £50,000 per annum, depending on experience.
  2. A generous holiday package, including 23 days holiday and a day off for your birthday.
  3. Annual pay review.
  4. Holiday Buy Scheme.
  5. All-company bonus scheme.
  6. Employee assistance programme.
  7. Company pension.

As a Cybersecurity Engineer at Intercity Technology, you will be part of a dynamic team combining passion, expertise, and dedication to deliver extraordinary results for businesses.



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