IT Support Specialist

1 week ago


Bolton, Bolton, United Kingdom Grassroots Recruitment Limited Full time

About the Role

We are seeking a skilled IT Support Specialist to join our team in Bolton, UK. This is a permanent position with excellent opportunities for career growth and development.

Job Summary

The successful candidate will be responsible for providing timely and effective solutions to infrastructure, ICT Systems, and hardware issues. You will also support all hardware and software across the business, assist with ICT use within the business, and offer a helpdesk/front-line service to employees.

Key Responsibilities

  • Provide technical assistance to resolve infrastructure, ICT systems, and hardware issues in a timely manner.
  • Support all hardware and software across the business, ensuring seamless operations.
  • Assist employees with ICT usage, providing training and guidance as needed.
  • Offer a front-line helpdesk service, responding to employee inquiries and resolving issues efficiently.
  • Evaluate and escalate job issues to the ICT team, ensuring prompt resolution.
  • Develop and deliver training sessions to staff on hardware and systems usage, enhancing their technical skills.

Required Skills and Qualifications

  • Windows Microsoft Windows Server
  • Microsoft Exchange
  • Microsoft SQL
  • Microsoft Windows 10
  • Microsoft Office 365
  • Desktop and server hardware
  • Phone systems, networking, cabling

Benefits

This is an excellent opportunity to work in a well-established business with a great environment, support, and benefits. The estimated salary for this role is £30,000-£40,000 per annum, depending on experience.

Career Growth Opportunities

We offer a long-term career path with opportunities for professional development and growth. Our company provides a supportive and collaborative environment, making it an ideal choice for those seeking a fulfilling career in IT.



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