Print Management Account Manager
1 month ago
Job Summary: We are seeking a highly motivated and organized Account Executive to join our team at Harrison Scott Associates. As an Account Executive, you will be responsible for providing exceptional customer service and support to our clients in the print management industry.
Key Responsibilities:
- Support the management of a portfolio of customer accounts led by the Account Manager
- Ensure all customers receive a consistently superior level of customer service
- Develop a thorough understanding of customers' needs to ensure requirements are met and they receive the customer service as detailed in their specific Service Level Agreement
- Respond to customer and supplier queries in a timely manner
- Manage the production board for your account team, ensuring it is always up to date and contains the correct information
- Monitor and progress chase orders to ensure all work is delivered within schedule, budget, and quality standards
- Manage website imagery for your account team and artwork and proof submission and approval between the supplier and the client
Requirements:
- Minimum of 3 years of working within the print industry
- Experience of Direct Mail would be desirable but not essential
About Us: Harrison Scott Associates is a leading recruitment agency specializing in the print management industry. We pride ourselves on providing high-quality, flexible, and innovative print services using the latest technologies in an environmentally responsible manner.
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