IT Support Professional

6 days ago


Llandudno, Conwy, United Kingdom Accelero Full time £25,000
Job Overview

We are seeking a skilled IT Support Engineer to join our vibrant and innovative organisation in Llandudno. As a key member of our team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.

Key Responsibilities
  • To identify and resolve hardware and software issues, ensuring seamless system operation.
  • To maintain a high standard of customer service, accurately recording and documenting requests through our help desk system.
  • To perform software deployment and installation on computer systems as required.
  • To update process definitions, procedures, and technical documentation to reflect changing needs.
  • To collaborate with the infrastructure team on network projects, including system and hardware administration.
Requirements
  • A strong working knowledge of Office 365 and Azure is highly desirable.
  • Familiarity with Google services is also beneficial.
  • A working understanding of Windows domain environments is essential.
Benefits Package
  • We offer a comprehensive benefits package, including a company pension scheme and generous holiday entitlement.
  • Opportunities for training and professional development are available to support your career growth.
  • Certifications are also offered to enhance your skills and expertise.

The estimated salary for this role is £25,000 per annum, reflecting the level of responsibility and expertise required.



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