Logistics Operations Manager | Maximising Efficiency

2 weeks ago


London, Greater London, United Kingdom Citysprint UK Ltd Full time

**Job Opportunity at Citysprint UK Ltd**

**Salary:** £45,000 - £55,000 per annum (dependent on experience)

Company Overview

Citiesprint UK Ltd is a leading provider of same-day courier services in the UK. Our company is committed to delivering exceptional customer experiences and providing our clients with reliable, efficient, and cost-effective solutions.

Job Description

We are seeking an experienced Operations Manager to join our team in London East. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our courier services, ensuring that we meet our commercial growth objectives and maintain high levels of customer satisfaction.

The successful candidate will have a proven track record in managing teams, prioritising tasks, and making strategic decisions to drive business growth. You will work closely with our Account Management and Sales teams to implement new business initiatives and develop strong relationships with our clients.

Key Responsibilities
  1. Manage all day-to-day courier resources to maximise efficiencies across the network, adhering to customer SLAs and Health and Safety parameters.
  2. Develop and maintain strong relationships with stakeholders to ensure Citysprint retains a positive commercial reputation.
  3. Actively manage, support, and develop a team of Operations Controllers/Coordinators to achieve collective Service Centre success.
  4. Liaise with Account Management and Sales teams to implement new business initiatives and drive growth.
Requirements

To be considered for this role, you must have:

  • A proven track record in operations management, preferably in the logistics or transportation industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • A clear understanding of commercial targets and performance metrics.
  • The ability to work in a fast-paced environment and make strategic decisions to drive business growth.
Benefits

Citysprint UK Ltd offers a range of benefits to its employees, including:

  • An impressive holiday allowance that rises in line with your years of service.
  • An additional day off for your birthday.
  • A Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
  • Enhanced Maternity and Paternity leave to allow you to spend time with your newborn baby.
  • A complimentary day of annual leave to cherish unmissable family moments.
  • Access to a health and wellness program to support your wellbeing.
  • A ride to work scheme to keep you fit while saving money.
  • Interest-free season ticket loans (available after one year's service).
About Us

Citiesprint UK Ltd is a dynamic and forward-thinking company that is committed to delivering exceptional customer experiences. We offer a supportive and collaborative working environment, where you can grow and develop your career.



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