Customer Success Professional
4 weeks ago
We are a leading business consulting firm that helps companies achieve their growth goals. Our team of experts provides tailored solutions to drive business success.
Job Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our clients achieve their desired outcomes from our services.
Key Responsibilities:- Develop and maintain strong relationships with clients to understand their needs and goals.
- Work closely with our product team to identify areas for improvement and provide feedback.
- Collaborate with other departments to ensure seamless delivery of our services.
- Consistently meet or exceed targets set by the department.
- Manage client onboarding, renewal, and upsell processes.
- Proven experience in a customer success role, preferably in a consulting or software industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Experience with CRM systems and software platforms.
- A competitive salary and bonus structure.
- A comprehensive benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Customer Success Professional
4 weeks ago
Birmingham, Birmingham, United Kingdom i2i Recruitment Full time £35,000Customer Success ProfessionalAbout the RoleWe are seeking a highly skilled Customer Success Professional to join our team at i2i Recruitment. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and delivering exceptional customer service.Key...
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Customer Success Professional
3 weeks ago
Birmingham, Birmingham, United Kingdom i2i Recruitment Full timeJob DescriptionCustomer Success Professionali2i Recruitment is seeking a skilled Customer Success Professional to join their team. As a key member of the team, you will be responsible for managing a range of clients across the UK, ensuring their needs are met and resolving any issues that arise.Key Responsibilities:Building strong relationships with clients...
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Customer Success Professional
4 weeks ago
Birmingham, Birmingham, United Kingdom SCC Full timeWe are actively building diverse teams and welcome applications from everyone.Role: Customer Success ManagerContract Type: PermanentSalary Package: Competitive plus company car/car allowance large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearWorking Hours: 9 am – 5 pm, Monday – FridayHybrid working & core...
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Customer Success Professional
3 weeks ago
Birmingham, Birmingham, United Kingdom Moorepay Full timeAbout the RoleMoorepay is seeking a Customer Success Manager to play a critical role in the ongoing management and health of our customer relationships. As a trusted advisor and primary contact point, you will be responsible for the end-to-end customer experience and overall success of the relationship.Key Responsibilities:Proactive outreach and regular...
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Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full timeJob DescriptionAre you an experienced professional with a successful track record of building relationships and selling services? Or do you have subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description...
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Customer Success Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom The Growth Consultants Full timeThe Growth Consultants is a leading business in the public sector procurement process, offering insights and support to businesses across the UK. We are looking for a skilled Customer Success Manager to join our team.Job ResponsibilitiesWork closely with clients to ensure they get the most out of our insights platform.Develop strong relationships with...
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Customer Success Manager
1 month ago
Birmingham, Birmingham, United Kingdom The Growth Consultants Full timeAbout The Growth ConsultantsWe are a leading business consulting firm that helps companies navigate the public sector procurement process. Our team of experts provides valuable insights and support to businesses across the UK.Job Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team. As a Customer Success...
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Customer Success Manager
1 month ago
Birmingham, Birmingham, United Kingdom The Growth Consultants Full timeAbout The Growth ConsultantsWe are a leading business consulting firm that helps companies navigate the public sector procurement process. Our team of experts provides valuable insights and support to businesses across the UK.Job Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team. As a Customer Success...
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Customer Success Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom The Growth Consultants Full time £35,000Our client is a leading business in the public sector procurement process. Their Insights platform provides valuable insights to businesses across the UK, enabling them to make informed decisions when bidding for contracts. In addition to their Insights platform, our client offers a range of services to support businesses in the procurement process. **About...
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Customer Success and Operations Director
4 weeks ago
Birmingham, Birmingham, United Kingdom Wilmington plc Full time{"title": "Customer Success and Operations Director", "description": "Join Our Team as a Customer Success and Operations DirectorWe are seeking a seasoned leader to drive the transformation of our customer service operations at Wilmington plc. As a Customer Success and Operations Director, you will be responsible for leading the development and...
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Customer Success and Operations Director
4 weeks ago
Birmingham, Birmingham, United Kingdom Wilmington plc Full time{"title": "Customer Success and Operations Director", "description": "Join Our Team as a Customer Success and Operations DirectorWe are seeking a seasoned leader to drive the transformation of our customer service operations at Wilmington plc. As a Customer Success and Operations Director, you will be responsible for leading the development and...
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Customer Success Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Moorepay Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Moorepay. As a Customer Success Manager, you will play a critical role in the ongoing management and health of our customer relationships.Your focus will be on ensuring that our customers are successful and delighted throughout their journey with Moorepay. You will...
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Customer Success Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Moorepay Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Moorepay. As a key member of our organization, you will play a critical role in managing and maintaining our customer relationships, ensuring their success and satisfaction throughout their journey with us.As a Customer Success Manager, you will be responsible for...
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Customer Success Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom SCC Full timeRole PurposeA successful Customer Success Manager is a relationship manager who expands customer accounts and solves their problems. This role aims to unify our sales and customer support teams, serving as the primary contact for post-go-live support and collaborating with the technical team to troubleshoot issues. You'll gauge customers' engagement levels...
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Customer Success Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom SCC Full timeRole Overview:As a key member of our team, you will be responsible for driving customer success and growth across our strategic accounts. This role requires a unique blend of sales, customer support, and relationship management skills.Key Responsibilities:Develop and execute account plans to drive growth and retention.Collaborate with technical teams to...
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Customer Success Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom SCC Full timeJob Summary: We are seeking a Customer Success Manager to join our team at SCC. This role will be responsible for managing customer relationships, identifying growth opportunities, and delivering exceptional service. Key Responsibilities: • Prepare account plans and collaborate with technical teams to agree on service roadmaps for strategic accounts. •...
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Customer Success Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Moorepay Full timeAbout the RoleMoorepay is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers achieve their desired business outcomes and are delighted throughout their journey with Moorepay.You will work closely with a key set of customer accounts, focusing on...
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Customer Success Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom The Growth Consultants Full timeThe Growth Consultants is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform, our client offers a range of services to businesses to support them with the...
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Customer Success Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom SCC Full timeRole Purpose:A Customer Success Manager at SCC will be responsible for expanding customer accounts and solving their problems. This role aims to unify our sales and customer support teams, serving as the primary contact for post-go-live support and collaborating with the technical team to troubleshoot any issues raised by customers.This role will also be...
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Customer Success Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom The Growth Consultants Full timeJob DescriptionThe Growth Consultants is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform, The Growth Consultants offers a range of services to businesses to...