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Community Engagement Officer
2 months ago
We are seeking a highly motivated and experienced Community Engagement Officer to join our team at Mary Stevens Hospice. As a key member of our team, you will play a vital role in engaging with our local community, building relationships, and raising awareness about our services.
Main Responsibilities- Identify and establish relationships with community members, healthcare providers, and statutory and voluntary organizations to promote our services.
- Engage with community groups to raise awareness of our hospice and better understand the needs of community members, with a focus on communities who experience inequity accessing care.
- Develop and deliver community engagement initiatives and projects aligned with our strategic objectives, including working with people with lived experience from minoritized community groups and ensuring inclusivity.
- Act as a hospice ambassador and communicate information about our services to local communities and organizations.
- Scope opportunities to work in collaboration with external organizations to deliver and collaborate on community engagement events and awareness programs.
- Monitor and evaluate activity and data.
- Lead awareness campaigns with the Communications and Marketing Lead.
- Work alongside hospice colleagues to contribute to, support, and disseminate information for other events and activities.
- Collaborate with all hospice teams to align community engagement efforts with our goals and priorities.
- Communicate with internal colleagues about engagement events and activities.
- Actively engage in internal and external hospice community events, fundraising, awareness-raising activities, and public speaking opportunities about our hospice.
- Seek opportunities and training to understand developments in palliative and end-of-life care, death, dying, and bereavement.
- Represent Mary Stevens Hospice at external meetings as required.
- Attend local events representing the hospice, which take place throughout the Black Country, open days, engagement stand opportunities, and community events.
- Collect and collate data from events and community engagement initiatives, identifying opportunities for improvement.
- Prepare reports for monitoring processes for the Senior Leadership Team.
Experience
- Effective communicator with excellent interpersonal skills, both verbal and written, in addition to a proactive approach to social media.
- Experienced public speaker and delivering presentations.
- A professional, positive, and confident manner.
- Ability to manage various tasks and projects in a timely manner.
- Excellent MS Office skills, including Word, Excel, PowerPoint, and Outlook.
- Ability to develop a range of relationships, including people with lived experience, health and social care workers, voluntary and statutory sector.
- Proven networking and community engagement skills.
Qualifications
- Experience in a community engagement role.
- Experience of working with community groups.
- Valid driving license and access to a vehicle.
Desirable
- Knowledge of local services.
- Experience of working in a voluntary organization.
- Knowledge of the health and social care sector.
- Knowledge of palliative and end-of-life care, hospice movement, bereavement, compassionate communities, etc.
- Educated to degree level or transferable experience.
Personal Qualities
- Commitment to equality, valuing diversity, and inclusion, and understanding how this applies to own area of work.
- Ability to work as part of a team and on own initiative.
