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Digital Transformation Specialist

1 month ago

Birmingham, United Kingdom National Highways Full time

About National Highways

We're revolutionising the way we operate, delivering cutting-edge digital, data, and technology services that empower our teams and enhance the customer journey.

Our Digital Services Directorate is an energetic and rapidly growing team. With our transformation programme in full swing, now is an exciting time to be part of shaping the future of transportation by driving digital innovation.

Your New Strategic Role

Taking on a pivotal position in a fast-paced digital environment as a Service Catalogue Capability & Practice Manager will bring you opportunities to collaborate with experts, drive forward strategy and design, and support embedding processes across our entire digital ecosystem.

Key Responsibilities

  • Catalogue Development: Work closely with stakeholders to develop and implement strategies for our Service Catalogue processes.
  • Process Embedding: Support the adoption of consistent practices throughout the organisation and ensure effective communication with external stakeholders.
  • Expertise: Be the go-to expert for Service Catalogue Management, providing clear information about our services and products to customers and end-users.

About This Opportunity

This role offers flexibility to work from either Birmingham or Manchester and presents an exciting chance to shape the future of transportation by driving digital innovation.

Skills and Qualifications

  • Project Execution: Proven experience in analysing, designing, planning, and executing projects within time, cost, and quality parameters.
  • Influencing: Exceptional influencing skills, enabling you to shape the views of internal teams, customers, suppliers, and partners.
  • Strategic Alignment: A track record of implementing strategies and policies that align with broader business objectives.

Estimated Salary: £55,000 - £65,000 per annum