Sales Training Manager
1 month ago
JLA Group is a mission-critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
Job DescriptionWe are seeking a highly experienced Sales Training Manager to join our team. As a key member of our Sales organization, you will be responsible for designing, delivering, and evaluating training programs for our sales staff.
Your primary goal will be to drive opportunity growth within the teams by providing education and development opportunities that meet the business needs and support the sales teams as part of our wider growth strategy.
Key Responsibilities- Design, deliver, and assess training programs for sales staff
- Conduct training needs analysis to identify skill and knowledge gaps
- Work closely with the sales leadership team to identify training needs
- Creation of annual plans for the delivery of Learning & Development initiatives
- Maintain accurate records for all training
- Build a core competency skills matrix for each role within the sales function
- Provide coaching for Sales Managers in the on-going development of staff
- Knowledge of e-learning initiatives
- Understanding of the dynamic relationship between sales and marketing
- Confident in all elements of the training cycle
- Organised, creative, and a strong team player with a can-do attitude
- Ability to work independently and prioritise workload
- Work to strict deadlines
- Confidence to work with a range of levels both internally and externally
- Ability to challenge views and conventional thinking
- Experience of a fast-paced and target-driven environment
- Highly experienced in the design and delivery of selling skills training
- Previous experience in both working with and training people in the effective use of a Customer Relationship Management/Customer Database system
- Experience of delivering blended learning approaches to a wide variety of staff
- Previous experience of selling in a premium brand environment
- Experience using all of the MS Office programmes, in particular PowerPoint, Excel, and Word
- Highly performance-driven and able to focus on driving opportunity growth within the teams
- Highly resilient and able to operate successfully in a fast-paced environment
- Action-oriented, down-to-earth, energetic, pragmatic, collaborative, and willing to 'roll up your sleeves' displaying a 'show them how to do it' leadership style when required
- Ability to manage and build relationships effectively across multiple departments
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