Retail Operations Lead
22 hours ago
About the Role:
We are looking for an engaging and inspirational Assistant Store Manager to help lead our diverse team at our fast-paced York outlet store.
The ideal candidate will have experience in retail operations and leadership, with a strong focus on customer service, team development, and driving sales growth.
Key Responsibilities:
- Taking responsibility for day-to-day retail operations to company expectations
- Assuming complete responsibility for the store and team in absence of the Store Manager
- Taking responsibility for health and safety and security issues within the store
- Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach
- Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc.
- Working closely with your Store Manager, Regional Manager, and Head Office functions to take commercial decisions for your store in line with our business objectives
- Helping build a highly engaged team – ensuring a collaborative culture and providing guidance and support to other team members
What We Offer:
- Bonus incentives
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
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