Conference & Events Assistant Manager
2 weeks ago
Job Title: Assistant Banquet Manager
Location: St Andrews, Fife
Contract: Permanent, Full-time
As Assistant Banquet Manager, you will be responsible for ensuring that all conferences are set up to the agreed standard in a timely manner as requested and provide and maintain liaison with the Client and Event Planning personnel.
In this role, you will act as the greatest ambassador to our resort, playing a fundamental part in the conference and banqueting experience of our guests. You will be well organised with the ability to work well under pressure, showing excellent response and reactive skills to fluctuating levels of operational demands.
This role would be ideal for someone who enjoys being the focal point of guest interaction and truly enjoys delivering top class service to guests.
A little bit more about what you will be doing:
- To ensure that the catered event is serviced in the appropriate manner, liasing with the kitchen to make sure guests expectations are exceeded
- Managing the team in the absence of the Events Operations Manager
- Training and developing Banquet team
- Assisting the Events Operations Manager to ensure all events are correctly billed
- Ensuring that rooms for private dining are set up in a timely manner to the agreed standard as per the BEO or the Client's wishes
- To ensure the stock of china, glass and other inventory is on site and ready for use and is sufficient to meet the demands of the business
- To ensure that the private dining rooms are cleared down immediately after use and set up ready for the next day's business
- To be self-managing in the control and the monitoring of these items to maximise profitability.
- To take a monthly stock take of all china, glass and other operating equipment and raise the necessary purchase orders for approval by the Dir of F&B to keep the property functioning efficiently.
Qualifications:
- Experience in a similar position is essential
- Customer service focused
- Luxury hotel experience is preferred
- Eligible to work in the UK
What is in it for you:
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
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