Travel Money Advisor

6 hours ago


West Bromwich, Sandwell, United Kingdom Travelex Full time

Unlock Your Potential as a Travel Money Advisor

Are you looking for a challenging and rewarding role that combines your passion for travel and finance? Do you have excellent communication skills and a keen eye for detail? We are seeking a highly motivated and numerically proficient individual to join our team as a Travel Money Advisor.

About the Role

As a Travel Money Advisor, you will be responsible for providing exceptional customer service and support to our retail customers with their foreign exchange needs. You will be the face of Travelex, establishing relationships with customers and providing tailored advice on our products and services.

Key Responsibilities

  • Nurture and form relationships with customers to understand their travel and currency requirements
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services
  • Process foreign exchange transactions accurately and efficiently
  • Deliver on key performance goals, both procedural and customer-focused
  • Utilize your keen eye for detail to process daily online FX requests and deliveries
  • Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures

What We Offer

As a Travel Money Advisor, you will have the opportunity to work in a fast-paced and dynamic environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge in foreign exchange and customer service.

Requirements

  • Numerically proficient, with a firm grasp of numbers and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing circumstances
  • Basic understanding of IT systems and software

Interview Process

We are committed to finding the right candidate for this role and will conduct a thorough interview process to assess your skills and experience. This will include an initial screening call, an online interview, and a face-to-face meeting with our Bureau Manager.

About Travelex

We are one of the market leading specialist providers of foreign exchange, with a network of foreign exchange stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.



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