IT Support Specialist
6 days ago
As an IT Support Specialist with Interface Recruitment UK, you will play a crucial role in ensuring the smooth operation of various business systems. This is a competitive package offering a salary of approximately £30,000 - £40,000 per annum, depending on experience.
Job Description:This position involves providing first/second-line support for our main customer management application, loading new account purchases into the system while maintaining high data quality and adhering to Service Level Agreements (SLAs). You will also be responsible for bulk account management, trace systems management, and day-to-day management of customer communication channels, ensuring quality data and adherence to deadlines.
In addition to these responsibilities, you will reproduce customer communication documentation and develop knowledge of key applications to identify issues proactively and solve problems efficiently. System monitoring and reporting, data analysis, and investigations are also part of your duties. Furthermore, you will support routes to automation for manual tasks.
Required Skills and Qualifications:- Experience with MS Excel for data manipulation
- Background in a service/helpdesk environment
- Familiarity with SQL or Crystal reporting
- Previous experience in a financial services environment
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Specialist Support Professional
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Administrative Support Specialist
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Network Support Specialist
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Disability Support Coach
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Sleep Specialist Support
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IT Learning Specialist
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IT Support Specialist
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Specialist Window Cleaning Operative
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Support Worker
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Support Worker
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Mental Health Mentor Specialist
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Email Security Specialist
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Network Infrastructure Support Specialist
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IT Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeAbout the RoleFruition IT Resources Limited is seeking a seasoned IT Specialist to spearhead impactful IT training within the firm's legal departments.Key ResponsibilitiesDevelop and deliver engaging IT training programmes for employees, enhancing their use of core legal tech tools.Design and refine learning materials to ensure they meet the evolving needs...
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IT Support Specialist
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Legal Dispute Resolution Specialist
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