Customer Service Representative

6 days ago

Dartford, Kent, United Kingdom Huntress Full time
Customer Service Executive

Dartford, £27,000

We are seeking a highly skilled Customer Service Executive to join our dynamic and forward-thinking logistics company.

Key Responsibilities:
  • Engage with customers via phone, email, and chat to resolve logistics-related inquiries and provide timely support.
  • Coordinate with internal teams to ensure smooth operations and enhance customer satisfaction.
  • Address customer concerns related to shipping, delivery time-lines, and order tracking, ensuring all issues are resolved efficiently.
  • Proactively identify and communicate potential logistics challenges and work collaboratively to find effective solutions.
Requirements:
  • Previous experience in customer service.
  • Strong communication and interpersonal skills, with the ability to handle complex situations with patience and professionalism.
  • Excellent problem-solving abilities and a keen attention to detail.

Huntress Search Ltd is an equal opportunities employer and welcomes applications from all backgrounds.

Please note that we can only consider applications from candidates who have the right to work in the UK.

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