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Customer Service Representative

2 months ago

Dartford, Kent, United Kingdom Huntress Full time

Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Huntress Search Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Engagement: Engage with customers to resolve inquiries and provide support, ensuring a positive and professional experience.
  • Record Keeping: Maintain accurate and detailed records of customer interactions and feedback.
  • Team Collaboration: Work closely with team members to continuously improve customer satisfaction and drive business growth.
  • Problem-Solving: Address customer enquiries, resolve issues, and provide top-notch support to ensure customer satisfaction.

Qualifications:

  • Customer Service Experience: Previous experience in customer-facing roles, with a strong understanding of customer needs and expectations.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Problem-Solving Abilities: Strong problem-solving abilities and attention to detail, with a focus on delivering high-quality results.
  • Team Player: A positive attitude and a team player mentality, with a willingness to collaborate and contribute to the success of the team.

What We Offer:

  • Exciting Work Environment: A dynamic and supportive work environment that encourages growth and development.
  • Professional Growth: Opportunities for professional growth and development, with a focus on building skills and expertise.