Deputy Head of Contract Performance Specialist
3 weeks ago
The Deputy Head of Contract Performance will serve as the Director's right-hand person in providing operational leadership, oversight, and management of the Quality Management team function and initiatives. This role will work closely with the Director to advance best practices at AccessMatters and across its broad network of health care providers through continuous quality control, quality management, and quality improvement.
Key Responsibilities- Provide accountable leadership for assigned programs within the portfolio of QM services, including oversight and monitoring of continuous quality control, quality management, and quality improvement functions.
- Assist the Director with the hiring, training, coordination, coaching, and evaluation of staff, and provide interim supervision and team leadership as assigned.
- Collaborate with the Vice President, HASD, Director of Quality Management, and Fiscal Department to participate in budgeting and financial processes for QM and other programs as needed.
- Proactively gain and maintain knowledge of all active program grants and contracts that AccessMatters receives and fulfills, especially those from the Centers for Disease Control, the Office of Population Affairs, the Health Resources and Services Administration, the Pennsylvania Department of Health, the Substance Abuse and Mental Health Services Administration, and the Philadelphia Department of Public Health.
- Proactively gain and maintain knowledge of current developments in sexual and reproductive health, health care service delivery, and quality management, HIPAA, nonprofit administration, and technology, public/funder policy, and other areas pertinent to QM functions at AccessMatters.
- Bachelor's Degree required, graduate degree in a pertinent field of study preferred.
- Experience performing Quality Management activities required, with a minimum of three (3) years of proven experience in a QM role strongly desired.
- Experience utilizing QI tools, such as the PDSA Cycle, root cause analysis, fishbone diagrams, etc.
- Experience in clinical settings, patient care, and/or non-profit programming preferred.
- Experience in program development, implementation, management, and evaluation preferred.
Submit cover letter and resume to the Deputy Director, Quality Management position posted at our online career site, by going to this link: https://
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