Senior Loss Handler
6 days ago
Job Description: Senior Loss Handler
About Vermelo RPO
Vermelo RPO is a leading provider of recruitment solutions, and we are currently seeking an experienced Senior Loss Handler to join our team.
Job Summary:
We are looking for a skilled Senior Loss Handler to handle motor claims with high value bodily injury reserves in excess of £500,000. As a Senior Loss Handler, you will be responsible for pro-actively managing claims caseloads, controlling claim costs, and maintaining good file discipline.
Responsibilities:
- Manage claims caseloads in accordance with Group philosophy, claims handling procedures, and service levels.
- Control claim cost by achieving economical settlements through liability and quantum arguments and effective negotiation.
- Maintain good file discipline and accurate reserves with an effective diary system.
- Attend Trials and conferences with Counsel as necessary.
- Adhere to and engage with Reinsurers and Large Loss procedures.
- Acknowledge authority limits.
- Develop and maintain effective relationships with colleagues and business partners.
- Comply with regulatory requirements and 'treating customers fairly' principles.
- Respond promptly and pro-actively to incoming telephone calls and correspondence.
- Act as a technical referral point within the team and business.
- Ensure GDPR, FCA, TCF, and other regulatory requirements are met.
Requirements:
- Strong working knowledge of personal injury claims with handling experience in serious injury.
- Technical knowledge of personal injury claims, including Discount Rate, Care Claims, and liability decision making.
- Good knowledge of medical disciplines in personal injury claims.
- Ability to demonstrate claims negotiation, liability decision making, and cost potential.
- Knowledge of current Case Law.
- Strong customer service and communication skills.
- Ability to manage and prioritise own workloads.
- Good communicator and ability to coach and support colleagues on technical topics.
- Willingness to develop self and new skills.
- Ability to work with flexibility in a proactive claims environment.
- Good market knowledge.
- Good commercial awareness.
Salary: £70,000 - £90,000 per annum
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