Restaurant Operations Manager

2 days ago


Bath, Bath and North East Somerset, United Kingdom Five Guys Full time

Key Responsibilities

As an Assistant Manager at Five Guys, you will be responsible for supporting the delivery of perfect burgers and fries. You will provide an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun. You will ensure every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.

Key Accountabilities

Leading from the front, you will be hands on working with the team on the line and on floor with customers. You will be responsible for supporting your General Manager and delivering store results. You will have full ownership of your P&L, which means you will need to drive sales whilst controlling costs. You will run smooth day to day operations, thinking about long term plans. You will always lead with our values and develop your team to ensure there is a strong talent pipeline.

What We Offer

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job – it can be a career

  • An achievable quarterly bonus scheme worth up to £6,000 a year
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions – "Fry Cup" and "Olympics"
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

Why Five Guys?

We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done – whatever the challenge.



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