Operations Director
1 week ago
Job Title: Operations Director
Job Summary:
We are seeking an experienced Operations Director to oversee the operational aspects of our Corporate Lending Team. The successful candidate will be responsible for ensuring efficient and high-quality service delivery to our customers, intermediaries, and sales teams.
Key Responsibilities:
- Oversee day-to-day operations related to corporate lending, ensuring accurate and efficient transaction processing
- Serve as a key point of contact for brokers, addressing escalated issues and ensuring prompt resolution of complex or sensitive matters
- Oversee the handling of inquiries, complaints, and service requests, ensuring they are addressed promptly and accurately
- Identify areas for improvement in operational workflows, systems, and customer service processes
- Implement best practices to streamline operations, reduce processing times, and minimize errors
- Track and report on key performance metrics related to operational activities, including workflow management, customer and client satisfaction levels, and operational efficiencies
Qualifications:
- Experience in financial services, operations management, customer service, or a related role
- Strong knowledge of commercial/corporate lending products and services, including loans and account management
- Experience in managing teams and improving operational workflows
Benefits:
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Life assurance
- Critical illness cover
- Health cash plan
- Private medical insurance
- Free access to company holiday homes
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar/restaurant discounts
About Us:
We are a diverse and inclusive workplace, proud to be an equal opportunity employer. We value our colleagues for who they are and celebrate their differences. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
We care about your experience with us and are happy to make reasonable adjustments to make your experience easier. Please let us know if you need any support.
Please note that all successful applicants will undergo relevant employment reference, financial, and criminal record checks.
-
Operations Director
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Get Staffed Online Recruitment Full timeOperations DirectorSalary: £28,000 - £32,000 per annumLocation: Manchester, North UK (office and field based)Hours: Monday - Friday, 8am - 4:30pmWe're seeking a highly organised and motivated Operations Director to oversee daily operations within the building maintenance industry. The ideal candidate will have a strong background in project delivery,...
-
Sales Operations Director
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeSales Operations Director Job DescriptionAs a Sales Operations Director at Together, you will play a crucial role in driving sales performance and optimizing operational workflows. Reporting to the Group Sales Director, you will be responsible for managing a team of sales professionals and ensuring that they have the necessary tools and processes to achieve...
-
Sales Operations Director
1 week ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJob OverviewWe're seeking a highly skilled Sales Operations Director to join our team at Together Financial Services Limited. As a key member of our leadership team, you will play a critical role in driving sales performance and ensuring our customers receive the best possible outcomes.Key ResponsibilitiesAs our Sales Operations Director, you will be...
-
Spa Operations Director
7 days ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeESPALife at Corinthia Dubai is seeking a visionary leader to spearhead our Spa Operations and drive the delivery of exceptional guest experiences. As Spa Operations Director, you will be responsible for overseeing all aspects of spa operations, including financial management, marketing, and team development.Key Responsibilities:Develop and implement...
-
Sales Operations Director
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob Title:Sales Operations DirectorJob Summary:We are seeking an experienced Sales Operations Director to join our team at Together. As a key member of our sales leadership team, you will be responsible for managing and developing telephony, email, and social campaigns for our direct sales channels.Key Responsibilities:Manage and develop telephony, email,...
-
Sales Operations Director
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob Title: Sales Operations DirectorJob Summary:We are seeking a highly skilled Sales Operations Director to join our team at Together. As a key member of our sales operations team, you will be responsible for managing and developing telephony, email, and social campaigns for our direct sales channels.Key Responsibilities:Manage and develop telephony, email,...
-
Sales Operations Director
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob Title: Sales Operations DirectorJob Summary:We are seeking a highly skilled Sales Operations Director to join our team at Together. As a key member of our management structure, you will be responsible for leading our telephony sales teams and driving operational excellence across our direct sales channels.Key Responsibilities:Manage and develop...
-
Director of Wellness Operations
1 week ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeESPALife at Corinthia Dubai is seeking a visionary leader to spearhead our Spa and Wellness operations. As the Director of Wellness Operations, you will be responsible for driving the strategic direction of our wellness programs, ensuring exceptional guest experiences, and fostering a culture of excellence among our team members.Key Responsibilities:Develop...
-
Senior Spa Operations Director
3 days ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeSpa Operations Director Job Description At ESPA Life at Corinthia Dubai, we are seeking a highly skilled Spa Operations Director to lead our team in delivering exceptional guest experiences and shaping the future of wellness. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing...
-
Director of Wellness Operations
2 months ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeLead the Way in Wellness at ESPA Life at Corinthia DubaiESPA Life at Corinthia Dubai is seeking a visionary leader to spearhead our wellness journey. As the Spa and Wellness Director, you will be responsible for driving the success of our ESPA Life team and collaborating with the Corinthia Hotel team to deliver an unparalleled wellness experience.Key...
-
Director of Wellness Operations
2 months ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeLead the Way in Wellness at ESPA Life at Corinthia DubaiESPA Life at Corinthia Dubai is seeking a visionary leader to spearhead our wellness journey. As the Spa and Wellness Director, you will be responsible for driving the success of our ESPA Life team and collaborating with the Corinthia Hotel team to deliver an unparalleled wellness experience.Key...
-
Senior Spa Operations Director
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeJob Title: Senior Spa Operations DirectorJob Summary: We are seeking a highly motivated and experienced Spa and Wellness Director to lead our ESPA Life at Corinthia Dubai team. The successful candidate will be responsible for overseeing all aspects of spa operations, including financial management, marketing, and team development.Key Responsibilities:Develop...
-
Sales Operations Director
6 days ago
Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAt Together Financial Services Limited, we are seeking an experienced Sales Operations Director to join our team. This is a unique opportunity to lead our commercial lending sales operations and drive business growth.Key Responsibilities:Manage and develop telephony, email, and social campaigns for direct sales channels.Review and refine current processes to...
-
Lead Spa Operations Director
2 months ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeJob Summary:ESPALife at Corinthia Dubai is seeking a dynamic and visionary leader to spearhead the development and growth of our Spa and Wellness operations. As the Spa and Wellness Director, you will be responsible for leading a high-performing team, driving business growth, and delivering exceptional guest experiences.Key Responsibilities:Financial Acumen:...
-
Lead Spa Operations Director
2 months ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeJob Summary:ESPALife at Corinthia Dubai is seeking a dynamic and visionary leader to spearhead the development and growth of our Spa and Wellness operations. As the Spa and Wellness Director, you will be responsible for leading a high-performing team, driving business growth, and delivering exceptional guest experiences.Key Responsibilities:Financial Acumen:...
-
Sales Operations Director
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob DescriptionAs our Sales Operations Director, you will be reporting to the Group Sales Director and acting as their 2ic. Through your management structure, you will ultimately be responsible for circa 55 direct telephony Sales professionals, in turn, responsible for direct sales across both our regulated and non-regulated lending streams. We always aim to...
-
Director of Wellness Operations
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Espa Full timeESPA Life at Corinthia Dubai is seeking a visionary leader to spearhead the development of our wellness programs. As the Director of Wellness Operations, you will be responsible for creating a holistic wellness experience that sets a new standard for the industry.The ideal candidate will have a proven track record of success in a 5-star environment, with a...
-
Sales Operations Director
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob Title: Sales Operations DirectorJob Summary: We are seeking an experienced Sales Operations Director to join our team at Together. As a key member of our leadership team, you will be responsible for managing and developing telephony, email, and social campaigns for our direct sales channels.Key Responsibilities:Manage and develop telephony, email, and...
-
Operations Director
7 days ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeOperations Manager Job DescriptionAs an Operations Manager at Together, you will be responsible for overseeing the operational aspects of the Corporate Lending Team, ensuring efficient and high-quality service delivery to Customers, Intermediaries and Sales Teams.You will be managing 4 small teams and be responsible for the delivery of excellent customer...
-
Operations Director
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob DescriptionAs an Operations Manager at Together, you will be responsible for overseeing the operational aspects of the Corporate Lending Team, ensuring efficient and high-quality service delivery to Customers, Intermediaries and Sales Teams.You will be managing 4 small teams and be responsible for the delivery of excellent customer service, optimisation...