Student Experience Team Member

3 weeks ago


London, Greater London, United Kingdom Unite Students Full time
About the Role

We are seeking a caring and warm individual to join our Student Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.

Key Responsibilities
  • Provide exceptional customer service to our students, responding to their queries and concerns in a timely and professional manner.
  • Conduct flat viewings and inspections, showcasing our properties and providing valuable insights to potential residents.
  • Plan and run events for our students, creating memorable experiences and fostering a sense of community.
What We're Looking For
  • A positive attitude and a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with students and colleagues.
  • Strong time management and organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
What We Offer
  • A competitive salary and benefits package, including a discretionary annual bonus and a generous pension scheme.
  • 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service.
  • A range of benefits to support your health and wellbeing, including a Healthcare Cash Plan and an Employee Assistance Programme.
About Unite Students

Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

We are proud to be an employer that embraces individuality and is passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.



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