Student Experience Team Member

4 weeks ago


London, Greater London, United Kingdom Unite Students Full time
About the Role

We are seeking a highly motivated and caring individual to join our Student Experience Team as a Customer Experience Team Member. As a key member of our team, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings and inspections, and planning and running events for our students.

Key Responsibilities
  • Provide exceptional customer service to our students, responding to their queries and concerns in a timely and professional manner.
  • Conduct flat viewings and inspections, showcasing our properties and highlighting their unique features.
  • Plan and run events for our students, including welcome parties, social gatherings, and other activities that promote a sense of community.
  • Work collaboratively with other members of the team to ensure seamless delivery of services and events.
What We're Looking For
  • A caring and warm individual with a positive attitude and excellent communication skills.
  • Able to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
What We Offer
  • A competitive salary and benefits package, including a discretionary annual bonus and 25 days' paid holiday.
  • Opportunities for professional development and growth, with a focus on creating a diverse and inclusive team.
  • A dynamic and supportive work environment, with a strong focus on employee well-being and satisfaction.
About Unite Students

Unite Students is a leading provider of purpose-built student accommodation, with a commitment to creating a home for success for our students. We are driven by our values of instinctive inclusion, people make Unite Students, and room for everyone. We are passionate about building inclusive teams and creating a collaborative culture where everyone can thrive.



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