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Head Office Administrator

2 months ago


Runcorn, Halton, United Kingdom Swissport Full time

Job Summary

We are seeking a highly organized and proactive Administrative Support Specialist to join our team at Swissport. As a key member of our Head Office team, you will be responsible for providing exceptional administrative support to our staff and stakeholders.

Key Responsibilities

  • Office Management: Oversee the general upkeep of the office environment and equipment, ensuring a safe and efficient working space.
  • Health and Safety: Proactively support the management of potential Health and Safety issues, adhering to company policies and procedures.
  • Stakeholder Communication: Maintain excellent communication with internal staff, external customers, suppliers, and various professionals, ensuring timely and effective responses to enquiries.
  • Meeting Coordination: Manage meeting room requirements, including arranging refreshments as needed, to ensure seamless event execution.
  • Clerical Support: Provide efficient general clerical support, identifying efficiencies where possible, to optimize office operations.
  • System Management: Effectively use SharePoint and other systems for email, document, data, and record management, ensuring data accuracy and security.
  • Supplies Management: Ensure effective management of stationery and equipment ordering, including proof of delivery systems, to maintain a well-stocked office.
  • Customer Service: Ensure effective responses to both customer and general enquiries, providing a high level of customer satisfaction.
  • Additional Duties: Perform other duties as assigned by management, demonstrating flexibility and adaptability in a fast-paced environment.

Requirements

  • Experience: Minimum of 2-3 years in an Office Management and/or Executive Assistant role, including line management, with a proven track record of delivering exceptional administrative support.
  • Skills: High-level organizational, administrative, and secretarial skills, with proficiency in Microsoft Office and SharePoint.
  • Approach: Professional, proactive, and flexible approach to work, with a strong attention to detail and ability to prioritize tasks effectively.
  • Interpersonal Skills: Ability to build effective relationships with a diverse network of contacts and stakeholders, demonstrating excellent communication and interpersonal skills.