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Field Service Technician

2 months ago

Oldham, Oldham, United Kingdom Virgin Media Full time
Role Overview

We are seeking a highly motivated and customer-focused Field Service Technician to join our team of experts in delivering exceptional service to our customers.

Key Responsibilities
  • Install and repair broadband network equipment to ensure seamless connectivity for our customers.
  • Diagnose and resolve technical issues in a timely and efficient manner.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Collaborate with the technical team to share knowledge and best practices.
Requirements
  • A UK Manual driving licence with no more than 8 points.
  • An organised individual with a customer-focus, who is motivated to help others.
  • An individual who can build great relationships with customers.
  • Someone who enjoys problem solving and finding suitable solutions for customers.
What We Offer
  • A competitive salary of £29,000, £2,500+ On target earnings, plus a company van.
  • 25 days of annual leave, including your birthday.
  • A first-rate pension programme with up to 10% matching contributions.
  • The ability to buy and sell up to 5 days of leave to suit your individual needs.
  • Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance.
  • Life insurance and a healthcare plan.
  • Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave).