Contract and Operations Expert

24 hours ago


London, Greater London, United Kingdom Hootsuite Inc. Full time
About the Position:

Hootsuite Inc. is seeking an experienced Contract and Operations Expert to join our team. As a Contract and Operations Expert, you will be responsible for advising and supporting the New Business and Customer & Expansion teams on the efficient execution of deals.

Job Summary:

This is a full-time position offering a competitive salary of $85,000 - $115,000 per year, depending on experience. The successful candidate will have some practical or relevant work experience in a Sales Operations role, including direct experience of sales order processing, software contracts, software contract renewals, invoicing, and revenue recognition policies.

Main Responsibilities:
  • Support the New Business and Customer & Expansion teams as the subject matter expert of the Sales process, helping to resolve issues and navigate across multiple business functions.
  • Assist in monitoring a working queue to assist the team in resolving requests for assistance from sales and meeting the service level agreement.
  • Review contracts pre/post-sale to ensure compliance with operational procedures and financial audit requirements.

We value diversity, equity, and inclusion, and we are committed to providing accommodations as requested by candidates taking part in all aspects of the selection process.



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