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Front of House Team Member

2 months ago

London, Greater London, United Kingdom SushiSamba Full time
About the Role

We are seeking an experienced and dynamic Front of House team member to join our team at SUSHI SAMBA. As a key member of our Front of House team, you will be responsible for ensuring a warm and welcoming experience for our guests.

Key Responsibilities
  • Ensure a friendly welcome and departure greeting for all guests
  • Seat guests at tables or in waiting areas
  • Answer phones in a polite and prompt manner with appropriate scripting
  • Record all reservations into the reservation system
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly
  • Address customer concerns and provide exceptional service
Requirements
  • At least 2 years of front of house experience in a fast-paced hospitality environment
  • Availability to work evenings, weekends, and most holidays
  • Excellent written and verbal English language communication skills
  • Ability to answer phones in a prompt manner with appropriate scripting
  • Exceptional attention to detail
  • Ability to multi-task and follow directions
  • Flexibility in scheduling strongly preferred
About SUSHI SAMBA

SUSHI SAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a mix of new and signature dishes with an emphasis on bold flavors, the finest ingredients, and artful presentations.