Customer Service Associate
1 month ago
About the Role
As a Customer Delivery Driver with Tesco, you will be the face of our company, delivering exceptional customer service and ensuring our customers receive their shopping safely and efficiently.
Key Responsibilities
- Deliver customer shopping trips, ensuring trays are clean and organized, and products are handled with care.
- Communicate with customers about changes to their orders, including substitutions and short codes.
- Provide a warm and welcoming experience for customers, taking the time to understand their needs and preferences.
- Act quickly to respond to changing customer needs and adapt to new situations.
- Build relationships with colleagues to create a positive and supportive team environment.
What's in it for You
- Competitive hourly rate, increasing to £14.05 for stores within the M25.
- Opportunities for flexible working and a minimum of 16 guaranteed hours per week.
- Access to free wellbeing services, a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit your lifestyle, including discounts, shares, and cycle-to-work schemes.
About Tesco
Tesco is a leading retailer committed to delivering exceptional customer service and creating a positive experience for all customers. As a Customer Delivery Driver, you will be an integral part of our team, helping to bring our values to life and make a real difference in our customers' lives.
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