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Front of House Team Member

2 months ago

Halifax, Calderdale, United Kingdom Gather & Gather Full time

Front of House Assistant Role

**About the Role**

We are seeking a Front of House Assistant to join our team at LBG Trinity Road. As a Front of House Assistant, you will be responsible for providing excellent customer service and ensuring a warm and welcoming environment for our clients and customers.

**Key Responsibilities**

* Prepare and serve all beverages in a timely manner
* Set up service counters for service and maintain the service areas clean, tidy, and presentable in line with CH & Co standards
* Clean and wash up all equipment, kitchen, and service areas to comply with cleaning schedules
* Clean and replenish vending machines when necessary
* Maintain a friendly and professional image with the client and customers
* Attend to customer needs in a polite and helpful manner
* Work with all colleagues in a polite and helpful way to ensure excellent customer service
* Understand and comply with CH & Co and statutory health, hygiene, and safety, quality standards including COSHH and HACCP
* Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately
* Report any equipment and/or building fabric faults and any health, hygiene, and safety hazards to the GM/AGM

**What's in it for you?**

Working with Gather & Gather has its perks. People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.

* Personal Development and Training opportunities
* Life assurance scheme
* Pension scheme
* Holiday allowance
* Eye care
* A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
* Family friendly support
* A holiday purchase scheme
* Regular social events and communication with our leaders
* Volunteering days
* Recognition schemes and people awards
* Long service awards
* Access to some great high street discount vouchers
* Cycle to work scheme