Customer Service Representative

3 weeks ago


Dover, Kent, United Kingdom McDonald's United Kingdom Full time
Customer Service Role

At McDonald's United Kingdom, we're committed to providing a safe, respectful, and inclusive workplace. Our core values of Serve, Inclusion, Integrity, Community, and Family guide everything we do.

As a Customer Service Representative, you'll be part of a team that works together to deliver exceptional customer experiences. Your responsibilities will include:

  1. Providing friendly, fast, and accurate service to our customers.
  2. Completing tasks and activities in line with training, company guidelines, and management direction.
  3. Following all workplace safety, security, and food hygiene procedures.
  4. Treating all customers and colleagues with courtesy and respect, working as a supportive team member.

We're looking for someone who is friendly, welcoming, and courteous, with effective communication skills and the ability to maintain high energy levels while working efficiently and productively.

Our benefits package includes holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.

Training and Support

We believe in opportunity for everyone, and training and development are paramount within our restaurants. Our digital training guides will help you learn and progress in your career.

Why Work with Us

Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day, ensuring we can continue to evolve alongside a changing world.



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