Strategic Operations Leader

2 weeks ago

London, Greater London, United Kingdom Unite Foundation Full time
General Manager Opportunity

Unite Students, a FTSE 100 company, is seeking a talented leader to join our Customer Operations team as a General Manager. This role offers a unique opportunity to develop your skills and progress your career in a dynamic and growing sector.

As a General Manager, you will be responsible for executing national and regional strategies for a cluster of properties. You will deliver improved operational, safety, sales, and revenue performance, increase overall profitability, and drive improvements across the end-to-end customer and employee experience.

Key responsibilities include:

  • Identifying and understanding short-term and operational demands, and balancing them with the delivery of longer-term and strategic priorities.
  • Developing novel strategies to deliver against local and organisational priorities.
  • Building and leading high-performing, engaged, and motivated teams with a sense of belonging and community.
  • Creating a customer-focused, safe, secure, and inclusive culture for all.
  • Advocating, communicating, and delivering changes in working practices that support local and organisational success.
  • Understanding and absorbing information from a range of different sources, and using it to make effective business decisions.
  • Understanding root causes, analysing, and solving complex business issues.
  • Adapting your style to inspire, engage, and motivate others in varying situations.
  • Building effective and collaborative relationships at all organisational levels.

We offer a market-competitive salary and benefits package, a personalised leadership development programme, and an opportunity to grow your skills in a supportive and collaborative environment.

As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.

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