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Operations Store Director

1 month ago

Hayes, Greater London, United Kingdom Lidl GB Full time
Role Overview

We are seeking an exceptional Retail Store Manager to lead our store's performance optimisation, ensuring exceptional customer service and driving business growth.

About the Role

This is a fantastic opportunity for an experienced retail professional to join Lidl GB as a Store Manager, overseeing the day-to-day operations of our store. As a key member of our team, you will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain high standards of store appearance and organisation.

Key Responsibilities
  • Develop and implement plans to increase sales and improve customer satisfaction, working closely with the store team and other departments to achieve this goal.
  • Manage and develop a high-performing team, providing coaching, training, and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Ensure that all store policies and procedures are followed, maintaining high standards of health and safety, security, and environmental sustainability.
  • Maintain accurate records and reports, providing regular updates to senior management on sales performance, customer feedback, and other key metrics.
Requirements
  • Proven experience in a retail management role, with a track record of success in driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve exceptional results.
  • A strong understanding of retail operations, including stock management, visual merchandising, and cash handling procedures.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business.
What We Offer
  • A competitive salary of £55,000 - £65,000 per annum, depending on experience.
  • A comprehensive benefits package, including 30-35 days' holiday (pro rata), a fully expensed company car or car allowance, and enhanced family leave.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • The chance to work for a dynamic and progressive company that values diversity, equity, and inclusion, and is committed to making a positive impact on the communities we serve.