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Cloud Infrastructure Specialist
2 months ago
About Together
We are a leading property finance company with a strong entrepreneurial spirit. Our team of over 750 colleagues is passionate about supporting individuals and businesses achieve their property ambitions by taking a common-sense approach to lending a range of mortgage and secured loan products.
Job Summary
We are seeking a highly skilled Senior Platform Engineer to join our team. As a key holder of technical knowledge, you will be responsible for the deployment, maintenance, and troubleshooting of a portfolio of products and services used by our colleagues on our hybrid cloud and on-premise IT infrastructure.
Key Responsibilities
- Adhere to Change Management, ITIL, and Operational standards
- Provide out-of-hours production support as required
- Participate in the build, migration, maintenance, and monitoring of cloud infrastructure (Azure & AWS)
- Ensure the use of our colleague services follows automation best practices relating to account provisioning, system settings, monitoring, performance, security, and availability
- Participate in service desk support efforts and collaborate with team members and customers to resolve issues in a timely manner
- Evaluate, onboard, maintain, administer, and coordinate vendor support for colleague service software and SaaS systems
- Provide technical knowledge, expertise, and consultancy on initiative work
- Mentor other members of the team in technical and non-technical skills
Requirements
- Experience supporting the lifecycle of applications and resolving issues
- M365 suite (Mail, SharePoint, OneDrive, Teams, Office Apps, Dynamics)
- Azure Active Directory SSO/MFA configuration and integration
- InTune & AutoPilot – environment build and application configuration
- Windows 11
- Printing Solutions
- Strong understanding of security controls around server and account provisioning and access
- Experience supporting end-users with general troubleshooting
- Ability to work collaboratively in a team environment
- Experience with DevOps procedures and processes and working in an Agile environment
- Complex problem-solving and analytical skills
- Azure qualifications preferred
- Accountable and results-oriented with the ability to consistently meet deadlines
- Strong interpersonal skills with a flexible and adaptable approach to working
- Solid experience of developing skills of others within the team as a mentor
Desirable Skills
- STORM
- Data Storage & File Server Migrations
- SaaS Application Implementations
- RPA Platform (cloud & premise)
- Azure DevOps – environment build and configuration
- Support and usage of Solarwinds Service Desk
Benefits
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Subsidised on-site restaurant (amazing menus)
- Life assurance
- Critical illness cover
- Health cash plan
- Private medical insurance
- Free access to company holiday homes
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar/restaurant discounts
About Us
We care that you have a great experience with us at Together. If you need us to make any reasonable adjustments to make your experience easier, please let us know and we'll do all we can.
Equal Opportunities
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome difference and celebrate it, support it, and really value our colleagues for who they are.
